Frequently Asked Questions
Everything you need to know about Rapsodo® sports technology and orders.
How accurate are Rapsodo® launch monitors and tracking devices?
Our devices utilize advanced radar and high-speed camera technology to provide industry-leading accuracy, often within 2% of high-end professional systems used in Major League Baseball and the PGA Tour.
What is your return policy for Rapsodo® hardware?
We offer a 30-day money-back guarantee on all hardware products. Items must be returned in their original packaging and in like-new condition to qualify for a full refund.
Do I need a subscription to access my data?
While basic features are available for free, a Rapsodo® Membership subscription unlocks advanced data analytics, cloud storage for video clips, and detailed performance reports to help you improve faster.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days within the continental United States. Expedited shipping options are available at checkout if you need your gear sooner.
Which devices are compatible with the Rapsodo® apps?
Most modern iOS devices (iPhone and iPad) are compatible with our apps. We recommend checking our specific product pages for the minimum OS version and hardware requirements for each unit.
Does my Rapsodo® unit come with a warranty?
Yes, all new Rapsodo® units come with a one-year limited hardware warranty that covers defects in materials and workmanship under normal use.